Work order 01
Open
Free 30-minute IT review
We look at your setup and tell you what's at risk and what you're overpaying for. You get the findings in plain English.
Your sign-off
Chattanooga IT support that shows up when you call.
Downtime on a production floor or a dispatch board costs real money. We take over from a slow or unreliable provider and keep your people working. Start with a free 30-minute IT review.
- 1A flat monthly fee, so the bill matches the quote.
- 2Backups that are tested, so a dead server doesn't stop the line.
- 3A local team in Hixson you can call.
Serving
ChattanoogaHixsonSoddy-DaisyRed BankEast RidgeOoltewahClevelandBook a free IT review
30 minutes. You get the findings in plain English.
Sound familiar?
Every light on the board is a problem your IT company left for you.
- Stopped
Station 01 · Waiting
You open a ticket and wait.
Hours turn into days. Nobody calls back until you chase them.
- Stopped
Station 02 · Repeat
The same problem keeps coming back.
It gets patched, then breaks again next month, usually at a bad time.
- Stopped
Station 03 · Billing
The invoice doesn't match the quote.
Project fees, extra hours and charges nobody mentioned.
- Stopped
Station 04 · No plan
Nobody is planning ahead.
No budget, no roadmap, and no one telling you what's about to fail or expire.
- Stopped
Station 05 · Risk
You'd switch, but you're afraid of the downtime.
A stalled line or a dark dispatch board costs more than the bad service does.
If two or more lights are on, a free review is worth 30 minutes.
Your switch plan, as three work orders.
Each one gets your sign-off before the next one starts.
Work order 02
Open
Transition plan
We write down what moves, when, and who needs to do what. You approve it before we touch anything.
Your sign-off
Work order 03
Go live
We take over, without stopping your business
The new connection goes live before the old one comes out. We handle the handover with your current provider.
Your sign-off
When the line stops, the clock doesn't.
So we start with the things that bring you back: backups that are tested, a recovery plan agreed before anything fails, and a network that stays up. One flat monthly fee covers the day-to-day.
Helpdesk
Call, email or open a ticket. A real person works on it.
Monitoring and patching
Servers, workstations and software kept up to date and watched.
Security
Endpoint protection, email security, multi-factor sign-in and staff training.
Backup and recovery
Backups that are tested, with a recovery plan agreed before anything fails.
Network
Firewalls, Wi-Fi and the connections between your sites.
Vendors and planning
We deal with your internet, software and hardware vendors, and sit down with you each quarter on budget and roadmap.
Businesses we know in Chattanooga.
- 01
Manufacturing
Plants, fabrication and production shops
When a line stops, revenue stops. We plan around uptime.
- 02
Logistics and trucking
Carriers, brokers and warehousing
A dispatch board that's down means trucks sit.
- 03
Construction and engineering
Contractors, design-build and engineering firms
Office staff, field crews and project files that need to stay in sync.
- 04
Professional services
Law, accounting and financial firms
Client files, deadlines and email that has to be right.
CMMC readiness
Selling into the defense supply chain?
If your customers are defense contractors, they may ask you to show CMMC readiness. We help manufacturers get their IT ready: where controlled information lives, who can reach it, how it's protected and backed up, and what's left to document.
We don't certify anyone, and we don't claim a certification. Certification comes through the formal assessment process. We'll tell you plainly where you stand before you spend money on it.
Readiness check
- Where controlled information lives
- Who can reach it
- How it's protected and backed up
- What's left to document
Certification: not claimed
Local, from the Hixson office.
Our Chattanooga office is on Old Hixson Pike in Hixson. We serve businesses across Chattanooga, Hixson, Soddy-Daisy, Red Bank, East Ridge, Ooltewah and Cleveland.
- Chattanooga office
- 5222 Old Hixson Pike, Suite 106
Hixson, TN 37343 - Hours
- Mon to Fri, 8:00 AM to 5:00 PM ET
- Phone
- 423-770-8545
Questions owners ask.
Where is your Chattanooga office?
5222 Old Hixson Pike, Suite 106, Hixson, TN 37343. We serve Chattanooga, Soddy-Daisy, Red Bank, East Ridge, Ooltewah and Cleveland from there.
Do you work with manufacturers?
Yes. Manufacturing, logistics and trucking, and construction are a focus for us in Chattanooga. We plan backups and recovery around the cost of downtime on your floor or dispatch board.
Can you make us CMMC certified?
No, and be careful of anyone who says they can. We help you get ready: a look at where your controlled information lives, who has access, and what still needs to be documented. Certification comes through the formal assessment process.
How does switching from our current IT company work?
We start with a free 30-minute review of your setup. Then we write a transition plan: what moves, when, and who needs to do what. You approve it before anything changes. We handle the handover with your current provider.
We already have an IT person. Do we need you?
Maybe not all of what we do. Co-managed IT means we back up your IT person with extra hands, tools and coverage. We don't replace them.
What does managed IT cost?
A flat monthly fee, based on how many people you have and what you need covered. We quote after the free review, so the number fits your business. It's the same number every month.
Book your free IT review.
Thirty minutes. We look at your setup and tell you what's at risk and what you're overpaying for. You get the findings in plain English.
Prefer to call?
423-770-8545Book a free IT review
30 minutes. You get the findings in plain English.