SoutheastMSP

IT support for North Atlanta businesses tired of waiting.

Slow replies, repeat problems, bills that don't match the quote. We take over from your current provider and keep your business running while we do it. Start with a free 30-minute IT review.

  • A flat monthly fee, so the bill matches the quote.
  • A written switch plan you approve before anything changes.
  • A local team in Alpharetta you can call.

Serving

AlpharettaJohns CreekMiltonRoswellCummingDuluth

Book a free IT review

30 minutes. You get the findings in plain English.

Prefer to talk? Call 770-299-3779

Sound familiar?

Your clients don't wait on your IT. Neither should you.

Tick the ones that are true

  1. No reply

    You submit a ticket and wait.

    Hours turn into days. Meanwhile a client is waiting on you.

  2. Again

    The same problem keeps coming back.

    It gets patched, then breaks again next month.

  3. Off quote

    The invoice doesn't match the quote.

    Project fees, extra hours, and charges nobody mentioned.

  4. No plan

    Nobody is planning ahead.

    No budget, no roadmap, and no one telling you what's about to expire.

  5. Stuck

    You'd switch, but switching sounds worse.

    You worry about downtime, lost passwords and a messy handover.

If two or more of these are true, a free review is worth 30 minutes.

Switching, station by station.

Three stops. You approve each one before we move on.

Your current provider

SoutheastMSP

  1. Step 1

    Free 30-minute IT review

    We look at your setup and tell you what's at risk and what you're overpaying for. You get the findings in plain English.

  2. Step 2

    Transition plan

    We write down what moves, when, and who needs to do what. You approve it before we touch anything.

  3. Step 3

    We take over, without stopping your business

    The new connection goes live before the old one comes out. We handle the handover with your current provider.

What's included in managed IT

One flat monthly fee covers the day-to-day. Already have an IT person? We can back them up instead of replacing them.

  • Helpdesk

    Call, email or open a ticket. A real person works on it.

  • Monitoring and patching

    Servers, laptops and software kept up to date and watched.

  • Security

    Endpoint protection, email security, multi-factor sign-in and staff training.

  • Backup and recovery

    Backups that are tested, with a plan for getting back up.

  • Microsoft 365

    Licensing, Teams, SharePoint setup and cleanup.

  • Vendors and planning

    We deal with your internet, software and hardware vendors, and sit down with you each quarter on budget and roadmap.

Businesses we know in North Atlanta.

A tidy desk with contracts, a closed laptop and a pen: the desk of a law or accounting firm.
  • 01

    Professional services

    Law firms, accounting and CPA firms, financial advisors

    Client files, deadlines and email that has to be right.

  • 02

    Construction and engineering

    Contractors, design-build and engineering firms

    Office staff, field crews and project files that need to stay in sync.

  • 03

    Multi-location companies

    Several offices, one way of doing things

    The same setup and security at every site, and one number to call.

  • 04

    Acquired and private-equity-backed

    IT integration after an acquisition

    Bringing email, devices and security from two companies into one without a freeze.

Local, from the Alpharetta office.

Our North Atlanta office is in Alpharetta. We serve businesses across Alpharetta, Johns Creek, Milton, Roswell, Cumming and Duluth.

Cherokee Co.Cobb Co.CummingMiltonAlpharettaOUR OFFICEJohns CreekRoswellDuluth
Service area, Fulton, Forsyth and Gwinnett counties. Schematic.
The North Atlanta office: a two-storey red brick building with a columned entrance and a yellow door.
North Atlanta office
5460 McGinnis Village Pl, Suite 102
Alpharetta, GA 30005
Hours
Mon to Fri, 8:00 AM to 5:00 PM ET

Questions owners ask.

Do you have an office near Johns Creek?

Our North Atlanta office is in Alpharetta, at 5460 McGinnis Village Pl, Suite 102. We serve Johns Creek, Milton, Roswell, Cumming and Duluth from there.

How does switching from our current IT company work?

We start with a free 30-minute review of your setup. Then we write a transition plan: what moves, when, and who needs to do what. You approve it before anything changes. We handle the handover with your current provider.

We're a law, CPA or advisory firm. Is that your kind of client?

Yes. Law firms, accounting and CPA firms and financial advisors are who we build our service for. Client data, deadlines and cyber insurance questions come with the territory.

We were just acquired, or we just bought a company. Can you help?

Yes. We help bring two companies' email, devices, security and vendors into one setup, so you aren't running two of everything.

We already have an IT person. Do we need you?

Maybe not all of what we do. Co-managed IT means we back up your IT person with extra hands, tools and coverage. We don't replace them.

What does managed IT cost?

A flat monthly fee, based on how many people you have and what you need covered. We quote after the free review, so the number fits your business. It's the same number every month.

Book your free IT review.

Thirty minutes. We look at your setup and tell you what's at risk and what you're overpaying for. You get the findings in plain English.

Prefer to call?

770-299-3779

Book a free IT review

30 minutes. You get the findings in plain English.

Prefer to talk? Call 770-299-3779